FAQs

What are my payment options?

We accept PayPal, Visa, MasterCard, Discover, and American Express.  

How long will it take for me to receive my order? 

Fulfillment of products usually takes up to 1 week, in addition to the time allotted for your desired shipping method. Most orders will be received within 1-2 weeks.  

How do I contact Customer Service? 

A Detroit Made representative can be reached via email at DetroitMadeIncCustomerService@gmail.com or via telephone at 313-528-9391. All customer service requests will be handled within 24-72 hours. 

What is your Return Policy? 

Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. 

 Click here to read our full Return Policy.

What is your Privacy Policy? 

Click here to read our Privacy Policy.

What are your Terms of Service? 

Click here to read our Terms of Service.